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Managing your Merchant Account

From advice on reducing fraud, to statement and invoice reconciliation, manage your account easily and efficiently online.

Customer Zone: Managing your Merchant Account

Managing your Merchant Account couldn’t be easier. Simply select the area you want to manage from the list below.

If you have any issues that can’t be dealt with online, please don’t hesitate to contact us.


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How to Get in Touch

Contact us Our Helpdesk is only a phone call away. see more


The Essentials

  • Processing Transactions

    • Icon The correct procedures for processing all types of card transactions, plus guidance on reducing fraud more

  • Authorisation and Referrals

    • Icon How to check that cards have enough funds available and have not been reported lost or stolen more

  • Reducing Fraud

    • Icon Useful tips on how to identify and reduce the risk of card fraud more

  • Chargebacks

    • Icon Information on card transactions that have been disputed or returned unpaid more

  • Statements and Invoices

    • Icon View transactions and charges on your Merchant Account more

  • Customer Service

    • Icon Tell our UK based Help Desk about any changes in your business circumstances more